Tikker Engineering Inc.
Experience04/2005 – Present
Provides support for all engineering construction documentation. Responsible for administrative, secretarial, and office operations. Handles incoming calls and greets clients in a professional, friendly manner. Maintains cashbook records, accounts payable, and accounts receivable. Responsible for reconciling monthly ledgers. Distributes mail, reviews correspondence and composes administrative documents and reports.
Assisted with recruiting and hiring of phone bankers for call center. Responsible for solving payroll problems and issues. Maintained and updated all confidential employee records. Supported business manager in analyzing, planning and executing employee appraisals and increases.
Planned, scheduled, and administered office operations, data entry, telephone support, and mail distribution, scheduling, filing and reporting. Maintained bookkeeping and accounting records.
Over 20 years of experience in administrative, human resource and customer service industry. Excels in problem solving, decision making and handling office operations. Strong communication skills, both written and verbal. Competent in bookkeeping and accounting. Ability to handle simultaneous projects and meet deadlines effectively. Ambitious and hardworking with a commitment to excellence.
New Careers Institute
Principals of Banking
Human Resources Supervisory
Professional Development Program – How to interview people